Empathy: The missing link in transformational leadership…and profitability
Have you ever had an aggressive driver cut you off to merge into your lane, forcing you to slam on the brakes? Did you angrily honk the horn at them? Or worse? But what if you knew that the driver was rushing to the emergency room to meet the ambulance that was bringing her husband […]
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Can Sharing the Profit Make You MORE Profitable?
Can you make more money by giving it away? Yes! Investing in your employees causes a chain of actions and reactions that perpetually create even more profit! When I started my own business competing with my former employer, I set out to create a culture that would be healthy, happy, and where every employee felt […]
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The ROI from paying a fair living wage
One of my favorite quotes on the topic of wages is from Robert Bosch: “I don’t pay good wages because I have a lot of money. I have a lot of money because I pay good wages”. Having built and sold a successful company, I couldn’t agree more. I know for a fact that my […]
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The Customer Does Not Come First!
Can you imagine yourself as the CEO of a fast-growing company, sitting in front of a prospective customer, telling them you wanted their business, and then telling them that they would NOT be a priority to you? Well, believe it or not, that is the strategy I used to build a $40 Million company. How’d […]
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